HP chat support - how to get some

article #438, updated 4312 days ago

The excellent Mike Martinez found this:

http://h50203.www5.hp.com/HPISWeb/Customer/Product.aspx?option=activechat&origin=acc&callfrom=hp&ctype=d&cc=US&fromAD=1

which works for many products. If it doesn’t find your part number and serial number, try the “HP Support Wizard”:

http://h50203.www5.hp.com/wclweb/wclentry.aspx

And if that doesn’t work, we have:

http://www8.hp.com/us/en/contact-hp/contact.html

As of this writing, there is a link on the far right of the above to a page entitled “HP Products”, subtitled “Live chat with HP support specialist”. On that page, enter the product name, not any number. Here is a direct link:

http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-006&h_lang=en&h_cc=us&h_product=top&h_page=hpcom&h_client=test

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