Category: Windows Installer, Updates, Patching

New Windows Installer Fix-It from Microsoft
article #498, updated 4082 days ago

A new tool from Microsoft, intended to replace msicuu2:

http://support.microsoft.com/mats/Program_Install_and_Uninstall/

There is something different, a procedure, for XP/2003 32/64 here:

http://support.microsoft.com/kb/315346/en-us#method2

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Pending Installations in Windows
article #575, updated 4195 days ago

Check these two registry locations:

HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress
HKLM\System\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations

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How to Fix Windows Installer
article #70, updated 4802 days ago

The below is older. Here is the latest from Microsoft, the “Program Install and Uninstall troubleshooter”:

http://support.microsoft.com/mats/Program_Install_and_Uninstall

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The very best thing to do about Windows Installer problems, might just be this:

http://wiki.lunarsoft.net/wiki/Dial-a-fix

But you should also get the latest version of the Windows Installer.

The current version is 4.5. These are new installers, which appear to contain cleanup routines:

http://www.microsoft.com/downloadS/details.aspx?familyid=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

There is also a separate cleanup tool.  Sometimes you will have to reinstall applications and/or do other cleanup work if you use it.  For this reason Microsoft appears to have taken it down from its sites.  I was able to get it from here:

http://majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html

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Office 2003 installer popups
article #60, updated 5985 days ago

To fix those annoying popups, first try this:

In the registry:
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0\Delivery
see one folder, with a long code name; enter it.
There is an entry named CDCache; change the value to 0 (zero).

If that doesn’t work, try downloading these three files:

http://www.knights-templar.com/FRONTPAGE2003/ZS561401.CAB
http://www.knights-templar.com/FRONTPAGE2003/PA561401.CAB
http://www.knights-templar.com/FRONTPAGE2003/YT561401.CAB

and save them in C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9.

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"The Windows Installer Service Could Not Be Accessed"
article #26, updated 6259 days ago

Finally found something which appears to unlock this particular issue.

http://support.microsoft.com/kb/315353

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