Here’s the doc:
Category: Backup
Exclude volumes from StorageCraft OneXafe / ShadowXafe Backup
article #1386, updated 173 days ago

Reset StorageCraft ImageManager Password
article #1364, updated 311 days ago
Here is a quick link to the utility:
http://downloads.storagecraft.com/SP_Files/ImageManager.ResetPassword.zip

Removing StorageCraft ShadowProtect - don't do it using Control Panel
article #1303, updated 407 days ago
Do NOT use the Windows Control Panel for this removal. That method will leave lots of junk behind, which will prevent SPX and other tools from installing. Instead, do the below and reboot afterwards. This is Powershell, covering steps for both 32-bit and 64-bit operating systems. Copy and paste into administrative Powershell, and ignore all errors. First:
CD C:\Program Files\StorageCraft\ShadowProtect CD C:\Program Files (x86)\StorageCraft\ShadowProtect net stop vsnapvss snapvss /unregister vssins64.exe -u net stop "StorageCraft ImageReady" ShadowProtectSvc.exe -UnregServer regsvr32 /u sbimgmnt.dll CD "HKLM:\SYSTEM\CurrentControlSet\services\Storagecraft Imageready" new-itemproperty . -name DeleteFlag -value 1 -PropertyType "DWord" CD "HKLM:\SYSTEM\CurrentControlSet\services\sbmount" new-itemproperty . -name DeleteFlag -value 1 -PropertyType "DWord" set-itemproperty . -name "Start" -value 4 shutdown -f -r -t 0
Reboot will occur. After the reboot, again in administrative powershell:
New-PSDrive -Name HKCR -PSProvider Registry -Root HKEY_CLASSES_ROOT CD HKCR: Remove-Item -Recurse .SPF Remove-Item -Recurse .SPI Remove-Item -Recurse "HKLM:\SYSTEM\CurrentControlSet\Control\Class\{0A2D3D86-E1F2-4165-AB5C-E63D32C0BDE}" Remove-Item -Recurse "HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ShadowProtect" Remove-Item -Recurse "HKLM:\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\ShadowProtect" Remove-Item -Recurse "HKLM:\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{26F74578-1285-4C09-80C0-29106C357BFD}" stcinst.exe -u Remove-Item -Recurse "$env:ProgramFiles\StorageCraft\ShadowProtect" Remove-Item -Recurse "$env:ProgramFiles(x86)\StorageCraft\ShadowProtect" shutdown -f -r -t 0
The above steps written from:

Install StorageCraft ShadowProtect SPX in silent mode
article #1342, updated 430 days ago
As per the docs:
msiexec /qn /package ShadowProtect_SPX-6.8.4-5_x64.msi IACCEPT=STORAGECRAFT.EULA

When ShadowProtect Retention Fails
article #1317, updated 508 days ago
Sometimes, StorageCraft ShadowProtect retention fails. One cause of this, is a corrupt database. There is no such warning in logs. The way to confirm, is to stop the ShadowProtect service, delete or rename SPX.DB3 located here:
%ProgramData%\StorageCraft\SPX
to SPX.SP3.OLD, restart the service, recreate both destination and job settings, and test. If the retention policy works, you’ve fixed it. Interestingly enough, when this works, it often will not need manual cleanup of the destination folder, but will take care of much or all of the cleanup of old chains automatically. Does not always happen however.

Contacting StorageCraft
article #528, updated 2853 days ago
At this writing, here’s the best info:

USB DLM configuration for USB backup
article #415, updated 3018 days ago
This works with USBDLM as USBDLM.ini in the program install folder. You’ll need to set the VolumeSerial items to the serial numbers reported by the ‘DIR’ command in CMD, at the top of the directory listing, for each drive. The idea is that backups run directly to X drive, and then are mirrored (in StorageCraft, with ImageManager) to the Y drives, which are swapped.
[DriveLetters1] ; X drive, direct backup destination VolumeSerial=5011-1C44 Letter=X [DriveLetters2] ; Y drive, the first swap drive VolumeSerial=6430-826B Letter=Y [DriveLetters3] ; Y drive, the second swap drive VolumeSerial=6230-8823 Letter=Y

Restoring in StorageCraft, Choices to Make
article #477, updated 3045 days ago
When restoring a volume in StorageCraft, there are several choices to make. Here is an excellent document.
http://www.storagecraft.com/support/forum/what-restore-choices-do-i-make

New rsync for Windows and GUI for Linux
article #449, updated 3112 days ago
Here’s a new one:
http://www.qtdtools.de/page.php?seite=0&sub=1&lang=en
Appears very good, does email notification and other helpful things. Nice quality GUI.

Excellent software for backup to server across network
article #418, updated 3214 days ago
Here is Windows and Linux software:
http://backuppc.sourceforge.net/info.html
which will backup a system across network to server, via Windows share, tar over ssh/rsh/nfs, or rsync.