A good bit of time can be saved using this procedure:
- Collect the SysInspector log using these instructions
- Collect the installation error logs using these instructions
- Attach them both to the ticket you will create at this location.
Select Customer Care – Business Support, Installing/activating an endpoint product, I am trying to install ESET endpoint antivirus or ESET endpoint security.
The above provided by the excellent Jared Dexter.