ESET Antivirus Deployment Issues

article #697, updated 2120 days ago

If the installer does not complete, but rolls back:

  1. Check Windows services, see if the Base Filtering Engine is present. If not, the ESETSIRefefCleaner tool must be run to restore it. See this KB article for steps and download.
  2. Open RegEdit, backup the registry.
  3. Search for: 6BDD1FC6-810F-11D0-BEC7-08002BE2092F
  4. If there is a value named “UpperFilters”, delete it.
  5. If there is a value named “LowerFilters”, delete it.
  6. Shutdown and restart.

The above provided by the excellent Jared Dexter.

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