- On the server, browse to: http://www.hp.com/bizsupport
- Using your browser’s search, search for the word Proliant. That will give you the link to the page you need:
http://www8.hp.com/us/en/support.html
- Search for the server model you are working on, and open the relevant page.
- If the server is SBS, at least at this writing, you will not find the files you need under the SBS page. If your SBS version is 2011, you will find the files you need under Server 2008 R2. With this in mind, open the relevant page for your server.
- Under Driver – System Management, download and install the Management Controller Driver. Best to save it to hard drive and run the installer as administrator.
- Under Software – System Management, download and install the System Management Homepage. Must save it to hard drive and run the installer as administrator, because it has to start a service.
- Under Software – System Management, download the Insight Management Agents, and also the Insight Management WBEM Providers. You only need one of these, but it has been seen that sometimes only one of the two will successfully install. Must save to hard drive and run the installer as administrator, because one or more services will have to be started.
- Attempt install of one of the items downloaded in #7. There may be a small tendency for the WBEM item to work more often, but this is not clear. If the install halts but does not fail, restart the HP System Management Homepage service and (if present) the HP WMI Storage Providers service, and the install may complete cleanly.
- Open the HP System Management Homepage. Your hardware readouts should be complete.
Categories:
Diagnostics
RAID