RWW failure due to certificate issue

article #1167, updated 1600 days ago

Remote Web Workplace. Certificates are verified AOK, and yet at the point of RDP, you receive a popup reading “Your computer can’t connect to the remote computer because no certificate was configured to use at the Remote Desktop Gateway server. Contact your network administrator for assistance.”

To fix this, you’ll need the Remote Desktop Gateway Manager. If you have it, it’s in Start, Administrative Tools, Remote Desktop Services. If you don’t have it, install it:

dism /online /Enable-Feature:Gateway-UI


  1. Open the RDGM.
  2. Right-click the server object, open properties.
  3. Open the SSL Certificate tab.
  4. Click Import Certificate.
  5. Choose the correct certificate — it’s the Exchange list, if this is SBS — and click OK.