User cannot do RWW in SBS 2008 -- how to fix a user's SBS status

article #342, updated 3586 days ago

Sometimes a user is accidentally created in SBS 2008 outside of the SBS wizard. This can lead to all sorts of problems, including inability to do RWW regardless of group membership. Here’s how to fix.

  1. In SBS console, in “Users and Groups”, “Users” tab, right-click on background, choose “Change User Role for User Accounts”.
  2. Choose “Standard User”. Choose “Replace user permissions or settings”. Click Next.
  3. The user may not be in the account list. Choose “Display all user accounts in the Active Directory”. The user will pop in. Choose him/her to change.
  4. Click “Change User Role”. Complete the wizard.