Some Notes on the Machines

This tool:

http://www.passmark.com/products/keytest.htm

will test your keyboard, and will also report scan codes for all keys.

RWW often freezes and fails. Happily, the amazing Jared Dexter found a fix: when memory usage reaches a certain high degree, IIS refuses to cooperate, and we can change this. In an administrative CMD:

1. CD to %ProgramFiles%\Windows Small Business Server\Bin\WebApp\RemoteAccess
2. Open the file web.config, using Notepad
3. In web.config, search for item <serviceHostingEnvironment aspNetCompatibilityEnabled="true" />
4. Change the item to <serviceHostingEnvironment aspNetCompatibilityEnabled="true" minFreeMemoryPercentageToActivateService="0" />
5. Save and close
6. Run IISRESET.

The above is summarized from:

http://blogs.technet.com/b/sbs/archive/2014/01/13/troubleshooting-an-unexpected-error-occurred-message-when-using-remote-web-access-to-connect-to-computers.aspx

This happens especially in Outlook in creating new emails, but can happen with any combination of windows, where a new window is created but comes up “in back” where we expect it in front. Steps:

1. Run REGEDIT.
2. Browse to: HKEY_CURRENT_USER\Control Panel\Desktop
3. Open, or create and open, DWORD value ForegroundLockTimeout .
4. Set it to zero, click OK. Default is 200000 .
5. Quit and reboot.

This one’s great, Windows and Linux and Mac and BSD!

http://www.dvdstyler.org/en/

This tool:

http://slideshow-creator.com/

appears very good.

If a user sees an error message pertaining, run this in the Exchange command prompt:

set-mailbox username -RulesQuota:256KB

The default is reportedly 64K.

A new crowd-sourced web site.

https://default-password.info

It is here right now:

https://h20566.www2.hpe.com/hpsc/swd/public/detail?swItemId=MTX_9eae20fde3d34070bccecad8c0

There are a number of great tools which will show you what your SVCHOST.EXE processes are really doing. Here is one of them:

http://www.howtogeek.com/80082/svchost-viewer-shows-exactly-what-each-svchost-exe-instance-is-doing/

Yet something newer than the below, the Windows Update Automated Troubleshooter:

https://support.microsoft.com/en-us/gp/windows-update-issues/en-us

Microsoft is now providing an interesting toolset for Windows Update issues on current operating systems:

http://support.microsoft.com/common/survey.aspx?scid=sw;en;3779&showpage=1

And another Fix-It:

http://support.microsoft.com/kb/968002

And something to install, the SDK, which contains Windows Installer 4.5 and possibly 5.0 too:

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=c17ba869-9671-4330-a63e-1fd44e0e2505&displaylang=en

The below are our previous methods, from the indefatigable Mike Hunsinger. It is best to try level 1, see if that fixes, go to level 2. Both of these are done in administrative command prompts.

Level 1.

1. Stop services:
   net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
2. Rename folders:
   ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak
ren %systemroot%\system32\catroot2 catroot2.bak
3. Start services:
   net start bits
net start wuauserv
net start appidsvc
net start cryptsvc
4. If in Windows Vista or Server 2008 R1: bitsadmin /reset /allusers

Level 2.

1. Stop services:
   net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
2. Deletions:
   Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
3. Registrations:
   cd /d %windir%\system32
regsvr32.exe atl.dll
regsvr32.exe urlmon.dll
regsvr32.exe mshtml.dll
regsvr32.exe shdocvw.dll
regsvr32.exe browseui.dll
regsvr32.exe jscript.dll
regsvr32.exe vbscript.dll
regsvr32.exe scrrun.dll
regsvr32.exe msxml.dll
regsvr32.exe msxml3.dll
regsvr32.exe msxml6.dll
regsvr32.exe actxprxy.dll
regsvr32.exe softpub.dll
regsvr32.exe wintrust.dll
regsvr32.exe dssenh.dll
regsvr32.exe rsaenh.dll
regsvr32.exe gpkcsp.dll
regsvr32.exe sccbase.dll
regsvr32.exe slbcsp.dll
regsvr32.exe cryptdlg.dll
regsvr32.exe oleaut32.dll
regsvr32.exe ole32.dll
regsvr32.exe shell32.dll
regsvr32.exe initpki.dll
regsvr32.exe wuapi.dll
regsvr32.exe wuaueng.dll
regsvr32.exe wuaueng1.dll
regsvr32.exe wucltui.dll
regsvr32.exe wups.dll
regsvr32.exe wups2.dll
regsvr32.exe wuweb.dll
regsvr32.exe qmgr.dll
regsvr32.exe qmgrprxy.dll
regsvr32.exe wucltux.dll
regsvr32.exe muweb.dll
regsvr32.exe wuwebv.dll
4. Reset networking:
   netsh winsock reset
5. Reconfigure proxy settings:
• If on XP: proxycfg.exe -d
• If not on XP: netsh winhttp reset proxy

6. Start services:
   net start bits
net start wuauserv
net start appidsvc
net start cryptsvc
7. If in Windows Vista: bitsadmin /reset /allusers
8. Install the latest Windows Update Agent.
9. Reboot.