Azure AD Sync: password sync fails but directory sync working

article #1243, updated 33 days ago

When this happens, do the following in Azure AD Connect:

  1. In “Customize synchronization options”, disable (uncheck) the password hash sync option.
  2. Wait for sync to complete, watching in the Operations tab of the Synchronization Service Manager.
  3. In “Customize synchronization options”, enable (check) the password hash sync option.
  4. Wait for sync to complete, watching in the Operations tab of the Synchronization Service Manager.
  5. Check the Office 365 admin readout.

Categories:   Office 365