Category: Printers & Printing

Canon MFP User Code Printing Requires a Service
article #1071, updated 2670 days ago

If there is a Canon MFP, and the desire is to implement user codes, you need more than just a driver. You need the current UFR II sort of driver, and very significantly, you need something called the “Canon Driver Information Assist Service”. This is in the “misc” folder in the driver package, it’s called DIAS for short. This is a service which makes network user codes flow from desktop to server to MFP. Without it, you will get errors as user code lookup attempts fail.

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Cannot delete printers in Vista, 7, and Above
article #691, updated 3473 days ago

If you get “permission denied” trying to delete printers, delete everything relevant in all of these places (leaving the folders of course):

HKEY_CURRENT_USER\Printers\Connections
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Devices
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\PrinterPorts
HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows NT\Printers\PushedPrinterConnectionStore\*
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Connections
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers

restart the spooler, refresh the Devices and Printers window, and you may be done, the involved printers will probably vanish. If they don’t they will be deletable at this point. If there are multiple user profiles on the PC, you will have to delete them in the other profiles. On some machines, some of the folders won’t exist, and this is perfectly fine.

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Change the Printer Spooler Folder
article #128, updated 3648 days ago

In Server 2008 R2:

  1. Click Start, Administrative Tools, Print Management.
  2. Open up Print Servers.
  3. Right-click on the server whose print server spool you wish to change.
  4. Click Advanced.
  5. Set your new folder.

In Vista/2008:

  1. Open the Control Panel.
  2. In ‘Hardware and Sound’, select ‘Printer’.
  3. On the left-hand tree menu, right click on ‘Printers’, and select ‘Server Properties’.
  4. In the ‘Print Server Properties’ window, select the ‘Advanced’ tab.
  5. Set a new path for the spool folder.

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When IP Printers Won't Delete
article #720, updated 3726 days ago

  1. Change the Port, to “FILE:”, and then try to delete it again. If that doesn’t work:
  2. Go to this registry location:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers

and delete the ones that you want gone. Then restart the Windows service named ‘spooler’.

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IPP in Vista, Windows 7, and Server 2008
article #690, updated 3855 days ago

It has to be installed:

http://support.microsoft.com/kb/969708/en-us

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Clear Windows Print Queue (Spooler) Manually
article #671, updated 3898 days ago

Here is a simple procedure for CMD, it works as long as the queue location was not changed:

net stop spooler
del /F /Q %systemroot%\System32\spool\PRINTERS\*
net start spooler

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Windows 7 default printer changing itself automatically
article #622, updated 3981 days ago

Remove old obsolete printer connections here:

HKEY_USERS\<the user's SID>\Printers\Connections

and here:

HKEY_USERS\<the user's SID>\Printers\Settings

and the problem goes away.

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Using the HP Universal Printer Driver
article #478, updated 4441 days ago

New versions of the HP Universal Printer Drivers are actually working well for such difficult situations as an older USB laser printer shared from an XP box to Windows 7 ×64. Here are elements:

  1. The HP web page for your printer, may list only HPU PCL 5 or PCL 6. That’s the version you will need to have.
  2. Copy the appropriate downloadable to both the host PC and the client PC. If the host is 32-bit and the guest is 64-bit, put the 32-bit downloadable on the host and the 64-bit downloadable on the guest. If different, do accordingly :-)
  3. Do NOT run the downloadable. Install 7zip or equivalent, and unpack to a folder.
  4. Make sure simple file sharing is off, and make sure both host and client have identical logins set up if this is not a domain network.
  5. If you are running a non-universal driver on the host, you can keep it if you want; but you do need to install an instance (or a second instance) of the printer using the appropriate HP Universal driver. Use the Windows printer add dialogue, not the HP Universal’s application. Share it to the network.
  6. On the client, again unpack, don’t run the downloadable.
  7. Don’t use the printer add dialogue on the client! Browse to the host, e.g., by putting “\\HOSTNAME” in the Explorer address area. Your printer will be visible. Right-click on it and choose “Connect”. If you chose to keep an original non-HP-Universal driver object, there will be two printer objects, and be sure to pick the right one!
  8. Eventually Windows will ask you for a driver if it needs one. Browse to the location at which you have unpacked the appropriate HP Universal driver, and tell it to go.

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Remove Really Stubborn Printer Drivers
article #475, updated 4447 days ago

Sometimes, especially in Vista and 7, printer driver objects just won’t go away. Here is a tool which can make that happen:

http://support.citrix.com/article/CTX116474

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Automate Windows Printing
article #405, updated 4636 days ago

PrintFile:

http://www.lerup.com/printfile/descr.html

is a tool which has been around quite a while, and yet kept up to date. It can perform several tasks to automate printing in Windows. It can monitor a folder and print any files (of several formats) which come to it; it can accept files by drag-and-drop; and it also does n-up printing where multiple pages are printed on one sheet.

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